6 hrs and counting smh how can you call yourself a shipper or a receiver this is crazy you now on my list of never again
Arrived at 11am for my appointment time . I've been waiting here for 4 hours to get unloaded. Sat in parking lot for 1 hour and sat in assigned door for 3 hours. Talked to a couple of other drivers who were waiting for a long time to get loaded and unloaded. This place is definitely unprofessional and slow. I was scheduled for my next assignment (load) at 5 pm in Stuart's Draft, Virginia. Now I'm definitely not going to make that pickup because of these slow people here. I'm still waiting to get unloaded. I'm definitely not coming back here again.
Plan on camping out if you're picking up a load....they suck!
Arrived at 9:30 on the nite before my appointment. Got a door at 8:30 am after the window person got rather upset when i gave him the pu#. Its now 2:30 and I still haven't been loaded. Went inside to let the person know my temp was good at noon, he said good. So I took it as open doors and back up... Wrong. After an hour a loaded came out to check temps and had me pull back up and shut doors again. NO telling when I'll get out of here.
Every single time I get sent here (7 years on the road) it makes me question my sanity. The people inside don't care, they take your paperwork and never talk to you again even if you try and talk to them. The fork lift operators are BEYOND slow. Lord help you if you have a delivery AND a pickup here. Your guna camp out here most of your day. IF the loads even ready when you get unloaded. This is probably the worst lineage logistics location in the entire united States.
Richmond Cold Storage is a US Storage based in Sandston, Virginia. Richmond Cold Storage is located at 5501 Corrugated Rd, Sandston, VA 23150, USA.
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