Next morning, went to get coffee. Coffee station looked like the employees forgot about it. Where sugar was kept, there were packets torn open and had spilled out. There were three empty cups left.
Only great thing about the room was the bed and pillows were comfortable.
Pretty clean establishment. Not much info about the surrounding area but I guess that is what Google is for. Friendly and attentive staff. Decent rates.
Stayed for two nights during an event held at the hotel and one other location. Food was good for the event and the bar, while inexperienced was friendly and fun. Staff was nice. Breakfast was made to order only, slow, and expensive for runny institution style eggs and breakfast meats. The room was fairly clean, shower had black mold everywhere and there was an odd odor in the hallway. Beds are like plywood and very uncomfortable. Enough so when I woke up 2 hours early at 4 am, I departed for home. Overall, it will do in a pinch. Would I stay again, only if I had too.
Other issues with the room. The glass shower door was broken and wouldn't close properly. There was mold around the base of the shower. The bathroom mirror had obviously not been cleaned in a while, or well, as there were big dirty streaks across it.
While not as close to the street of restaurants as many of the other hotels in the area, the Holiday Inn Richmond Airport was quiet, clean, and comfortable. Checking in was a bit of a wait because of an emergency in the building, but once the process was started it was faster than expected. I was disappointed about the lack of free breakfast, but got over it fairly quickly and settled with the free coffee, which is available 24/7. The room was clean and everything was stocked. The beds must have been extremely comfortable, because I don't remember closing my eyes. My room was a single queen sized bed which was just large enough for me. Checking out was extremely fast too. They send your receipt up to the room before checkout time and all you have to do is return the keys. It took seconds. They have a shuttle that services their hotel and the surrounding three, but we never had to wait for long. The shuttle driver will also bring you anywhere else that you need to go. He brought us to a local restaurant and told us to call him for a ride back, which we did, and he obliged. All in all, it was a nice stay.
Overall, I've stayed in nicer rooms at 1/3rd of the cost. Very disappointed in this experience and will think twice before staying in another Holliday Inn.
We arrived at 10:30 p.m. There was a tall, slender man wearing a Holiday Inn uniform who immediately got on his cell phone and was joking around. The front desk ladies were nice. We were told the bar and restaurant closed at 11:00.
We walked over to the Hilton Garden Inn next door, and were quickly served. We ordered food to go. Food was very well prepared.
Went to the room. There was feces stuck to the side of the toilet bowl. Yuck. Went back down to get a drink and a bite. Bar was chaotic. The tall, slender guy from earlier was behind the bar. He acted as if he might make drinks, then said something like, "nope, can't make that, and left." There was one other bartender and maybe a manager. Bartender was brand new. Literally did not know how to make a double vodka. Manager was coaching her how to make everything from the side of the bar. We were very disappointed in how terrible the service was and didn't have any faith that food was a good idea.
The hotel itself is great. Clean, comfortable rooms and friendly staff. Not crazy about the restaurant though. Ordered a salad with salmon. I was told they were out of the mixed greens and all they had was spinach. I'm good with that so I agreed. The salad the bright me was missing about half of items it was supposed to have. Normally the restaurant at a hotel wouldn't be an issue but this place doesn't have much around it and if you don't have a car here then you're stuck with it.
Holiday Inn Richmond Airport is a US Lodging based in Sandston, Virginia. Holiday Inn Richmond Airport is located at 445 International Center Dr, Sandston, VA 23150, USA.
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