For a family of five, the 2 double bed Suites are an amazing amount of space. I particularly appreciated the full size refrigerator freezer. The furniture is a little worn but that's because of the heavy use the hotel gets. If you plan to do much cooking, be sure to bring your own dish washing liquid. They do provide dishwasher soap.
Very convenient to Richmond airport and great shuttle service. Driver was very friendly and courteous. Hotel staff mistakenly recorded our shuttle reservation for 5 am but when desk clerk saw us in lobby at 330 am was quick to ask if we were expecting 4 am shuttle. She contacted shuttle driver and made sure we got to airport at expected time. Rooms are a little dated but clean and spacious. Will definitely stay there again. No fee for leaving car at hotel while gone on our trip for several days.
For someone on a budget with a family or staying for 3 nights or longer, this could be a very good to excellent hotel. Someone not on a budget going solo or on corporate business, this is an average hotel.
First. The evening social is alcohol free. A fact that you do not learn until you are there. The hotel gets used by lots of longer term guests. So although it's got well equipped rooms. It's worn. Our room had three things that were broken. Left a note with the front desk. Wonder if they will be taken care of for the next guest .Service was helpful and friendly. Have stayed at a lot worse places then this. But kind of expected more from a Hilton Property
The laundry facilities (3 washers at $2.25 and 3 dryers at $2.00 for 60 minutes) were enough for my needs and all working. The laundry is on the second floor so expect a lot of traffic if staying on that floor depending on the clientele when you're staying.
I have stayed here multiple time and always enjoy the customer service of all the staff. Only few hiccups in our stay was the fact that there was too much chlorine in the hot tub causing my eyes to burn a bit. Also, the toilet would keep running after we used it. But overall, its a great hotel to stay!!!
My room was older (suffering from wear and tear) and in need of TLC refurbishment. The workout room is meager and one of the only two treadmills was noticeably out of order during my entire one week visit. The staff and housekeeping were kind.
If you're on a budget and staying in the area, the complimentary breakfast and staff were surprisingly very good and plentiful. If the weekday evening social meals are the same (I was unable to visit as I had dinner plans each night). You could eat enough good quality calories for breakfast and dinner without having to leave the hotel.
Homewood Suites By Hilton Richmond Airport is a US Lodging based in Sandston, Virginia. Homewood Suites By Hilton Richmond Airport is located at 5996 Audubon Dr, Sandston, VA 23150, USA.
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